Impact of voluntary product recalls on utilitarian and hedonic attitudes : is it the same for all brands?
Year of publication: |
Februar 2017
|
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Authors: | Magno, Francesca ; Cassia, Fabio ; Ugolini, Marta |
Published in: |
Australian journal of management. - Los Angeles, Calif. [u.a.] : Sage, ISSN 0312-8962, ZDB-ID 609380-2. - Vol. 42.2017, 1, p. 161-174
|
Subject: | Brand attitude | brand crisis | brand familiarity | consumer safety | product crisis | product recall | Produkthaftung | Product liability | Markenimage | Brand image | Konsumentenverhalten | Consumer behaviour | Markenführung | Brand management | Markenartikel | Brand | Produktsicherheit | Product safety | Produktqualität | Product quality |
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