Impacts of cruise service quality and price on vacationers' cruise experience : moderating role of price sensitivity
Bee-Lia Chua; Sanghyeop Lee; Ben Goh; Heesup Han
| Year of publication: |
2015
|
|---|---|
| Authors: | Chua, Bee-Lia ; Lee, Sanghyeop ; Goh, Ben ; Han, Heesup |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 44.2015, p. 131-145
|
| Subject: | Cruise | Service quality | Price | Novelty | Value | Price sensitivity | Loyalty | Dienstleistungsqualität | Kreuzfahrt | Preismanagement | Pricing strategy | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Preis | Produktqualität | Product quality | Preiselastizität | Price elasticity |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010501929