Implementation of employee cross-training during perilous conditions in hotels
Year of publication: |
July 2017
|
---|---|
Authors: | El-Bayoumi Salem, Islam ; Abdien, Mohamed Kamal |
Published in: |
Tourism management perspectives : TMP. - Amsterdam [u.a.] : Elsevier, ISSN 2211-9736, ZDB-ID 2672710-9. - Vol. 23.2017, p. 68-74
|
Subject: | Cross-training | Egypt | Job performance | Employee retention | Service quality | Ägypten | Mitarbeiterbindung | Dienstleistungsqualität | Hotellerie | Hotel industry | Arbeitsleistung | Arbeitszufriedenheit | Job satisfaction | Personalmanagement | Human Resource Management | Tourismusberufe | Tourism employees |
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