Implementing Balanced Scorecard of Government MIS Department: Using AHP and Fuzzy AHP Methods

The purpose of this study is to examine the role of the bal-anced scorecard in Government MIS Department. The frame of Government MIS Department performance applying the balanced scorecard methodol-ogy, analytic hierarchy process (AHP) and fuzzy AHP is developed by review the studies of balanced scorecard and information systems. Then, this study adopted 13 valid questionnaires in the Taiwan’s Gov-ernment MIS Department to test the framework of the balanced scorecard. This study only adopts the Taiwan’s Government MIS Department to vali-date the proposed measurement system. Future studies may aim other industries to evaluate Government MIS Department.