Implementing ERP Systems Globally: Challenges and Lessons Learned for Asian Countries

Improved communication technology has seen growth in a convergence of global corporate activities. In an effort to improve their global operations many companies are implementing global information systems in particular Enterprise Resource Planning (ERP) systems. Companies are faced with a number of complexities when implementing these systems in a single country and considerable research has been conducted on the critical success factors associated with ERP implementations. However very little research has been conducted on the issues associated with global implementations of ERP systems and in particular implementations within the Asian region. This research utilises industry presentations to identify challenges and best practice for global implementations from the Asian region. The challenges have been classified as either technological or cultural pertaining to particular countries. The identified factors provide a foundation for further investigation.