Implementing ERP Systems in China - Report on a Survey Questionnaire
| Year of publication: |
2001-05-30
|
|---|---|
| Authors: | Reimers, Kai |
| Institutions: | Technische Hochschule <Aachen> / Lehr- und Forschungsgebiet Wirtschaftsinformatik |
| Subject: | Enterprise-Resource-Planning | Enterprise Resource Planning | Implementation |
- 1 INTRODUCTION
- 2 GENERAL CHARACTERISTICS OF IMPLEMENTATION PROJECTS
- 2.1 Ownership, industry, size, and respondents
- 2.2 Extent of prior business process automation
- 2.3 Initiation of implementation project
- 2.4 Implementation scope and strategy
- 2.5 Implementation conflict
- 2.6 Motives for implementing the system
- 2.7 Implementation process characteristics
- 2.8 User motivation and top management involvement
- 2.9 External consultants
- 2.10 Steering committee
- 2.11 Extent of management satisfaction with project outcomes
- 2.12 Extent of resulting business process automation
- 2.13 Data maintenance problems after cut-over
- 2.14 Lead time reductions
- 2.15 Reasons for perceived financial benefits
- 2.16 Project management targets
- 2.17 Summary
- 3 THE IMPLEMENTATION PROJECT AND ITS ORGANIZATIONAL CONTEXT
- 3.1 Implementation motives
- 3.2 Implementation conflict
- 3.3 Implementation scope
- 3.4 Experience of external consultants
- 3.5 Top management participation
- 3.6 Parallel systems operation after cut-over
- 3.7 Project management targets
- 3.8 Degree of management satisfaction with project results
- 3.9 Degree of acceptance by users
- 3.10 Data maintenance problems after cut-over
- 3.11 Lead time reductions
- 3.12 Reasons for financial benefits
- 3.13 Summary
- 4 THE IMPLEMENTATION PROCESS AND IMPLEMENTATION RESULTS
- 4.1 Implementation conflict
- 4.2 Types of steering committees
- 4.3 Project management targets
- 4.4 Degree of management satisfaction
- 4.5 Degree of acceptance by users
- 4.6 Extent of automation
- 4.7 Data maintenance problems
- 4.8 Time for stabilizing the system after cut-over
- 4.9 Service level declines after cut-over
- 4.10 Lead time reductions
- 4.11 ROI known
- 4.12 Summary
- 5 CONCLUSIONS
- 6 APPENDIX
- 6.1 Method
- 6.2 Questionnaire
- 6.3 References
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