Implementing healthcare service quality enhancement using a cloud-support QFD model integrated with TODIM method and linguistic distribution assessments
Ru-xin Nie, Zhang-peng Tian, Chin Kwai Sang and Jian-qiang Wang
| Year of publication: |
2022
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|---|---|
| Authors: | Nie, Ru-xin ; Tian, Zhang-peng ; Chin, Kwai Sang ; Wang, Jian-qiang |
| Published in: |
Journal of the Operational Research Society. - London : Taylor and Francis, ISSN 1476-9360, ZDB-ID 2007775-0. - Vol. 73.2022, 2, p. 207-229
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| Subject: | cloud model | Healthcare service quality | linguistic distribution assessments | QFD | TODIM | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/01605682.2020.1824554 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013170116