Implementing quality management in the banking services sector
| Year of publication: |
1996
|
|---|---|
| Authors: | Cheng, Chun Hung ; Madan, Manu S. ; Motwani, Jaideep |
| Published in: |
Total quality management. - Abingdon, Oxfordshire : Carfax Publ., ISSN 0954-4127, ZDB-ID 10416997. - Vol. 7.1996, 4, p. 347-356
|