IMPROVING HUMAN PERFORMANCE - The Human Element of Successful Training - Studies have shown that developing deep, genuine relationships -- Both internally among co-workers and externally with partners and customers -- Is one of the most important skills we can have.
| Year of publication: |
2007
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| Authors: | Ferrazzi, Keith ; Gatti, Lisa |
| Published in: |
T + D. - Alexandria, Va : American Soc. for Training & Development, ISSN 1535-7740, ZDB-ID 20512880. - 2007, p. 68-75
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