Improving Organisational Communication: Developing a Management Strategy

Staff perceptions of management/staff communications are examined through an attitude survey. Organisational characteristics and their likely impact on the communication climate are considered and a communications strategy is developed. In challenging and changing times, organisations need to be flexible and responsive. They can achieve this through open communication systems which encourage staff involvement and participation.

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Year of publication:	1990
Authors:	Robinson, Sandra E.
Published in:	International Journal of Public Sector Management. - MCB UP Ltd, ISSN 1758-6666, ZDB-ID 2032073-5. - Vol. 3.1990, 1
Publisher:	MCB UP Ltd
Subject:	Communications \| Employee attitudes \| Management styles \| Organizational effectiveness \| Strategic management

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Type of publication:	Article
Type of publication (narrower categories):	research-article
Language:	English
Other identifiers:	10.1108/EUM0000000001693 [DOI]
Source:	Other ZBW resources

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