Improving Product Quality and Reliability with Customer Experience Data
| Year of publication: |
2012
|
|---|---|
| Authors: | Brombacher, Aarnout ; Hopma, Eva ; Ittoo, Ashwin ; Lu, Yuan ; Luyk, Ilse ; Maruster, Laura ; Ribeiro, Joël ; Weijters, Ton ; Wortmann, Hans |
| Published in: |
Quality and reliability engineering international. - Chichester [u.a.] : Wiley, ISSN 0748-8017, ZDB-ID 506412. - Vol. 28.2012, 8, p. 873-886
|