Improving relationship quality during the crisis
Marta Estrada-Guillén, Diego Monferrer-Tirado and Miguel Moliner-Tena
| Year of publication: |
2020
|
|---|---|
| Authors: | Guillén, Marta Estrada ; Monferrer-Tirado, Diego ; Moliner-Tena, Miguel |
| Published in: |
The service industries journal. - London : Frank Cass, ISSN 1743-9507, ZDB-ID 2067915-4. - Vol. 40.2020, 3/4, p. 268-289
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| Subject: | relationship quality | 关系质量 | crisis | Emotional intelligence | Spanish banking sector | 危机 | 情商智力 | 西班牙银行业 | Spanien | Spain | Beziehungsmarketing | Relationship marketing | Finanzkrise | Financial crisis | Intelligenz | Intelligence | Bank | Dienstleistungsqualität | Service quality | Vertrauen | Confidence | Bankenkrise | Banking crisis | Emotion |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | Zusammenfassung in chinesischer Sprache |
| Other identifiers: | 10.1080/02642069.2018.1441829 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012208503