Improving the service quality of ocean container carriers: an Indian case study
| Year of publication: |
2012
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|---|---|
| Authors: | Kannan, Vanumamalai ; Bose, S.K. ; Kannan, N.G. |
| Published in: |
Benchmarking : an international journal ; BIJ. - Bingley : Emerald, ISSN 1463-5771, ZDB-ID 14731046. - Vol. 19.2012, 6 (19.10.), p. 709-730
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