In CARSs we trust : how context-aware recommendations affect customers’ trust and other business performance measures of recommender systems
Umberto Panniello, Michele Gorgoglione (Politecnico di Bari, Bari, Italy), Alexander Tuzhilin (Stern School of Business, New York University, New York, New York)
| Year of publication: |
March 2016
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| Authors: | Panniello, Umberto ; Gorgoglione, Michele ; Tuzhilin, Alexander |
| Published in: |
Information systems research : ISR. - Catonsville, MD : INFORMS, ISSN 1047-7047, ZDB-ID 1081934-4. - Vol. 27.2016, 1, p. 182-196
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| Subject: | business value of IT | case studies | economics of IS | electronic commerce | field experiments | recommender systems | context aware | Personalisierung | Personalization | Electronic Commerce | E-commerce | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
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| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1287/isre.2015.0610 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011460186