In search of e-service value: technology-exploitation vs. certainty-seeking online behaviours
| Year of publication: |
2010
|
|---|---|
| Authors: | Lin, Chien-Hsin |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 30.2010, 8, p. 1377-1401
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