In search of quality : measuring Higher Education Service Quality (HiEduQual)
Year of publication: |
2019
|
---|---|
Authors: | Latif, Khawaja Fawad ; Latif, Imran ; Sahibzada, Umar Farooq ; Ullah, Mohsin |
Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 30.2019, 7, p. 768-791
|
Subject: | higher education | higher education institutions | scale development | service quality | Dienstleistungsqualität | Service quality | Hochschule | Higher education institution | Qualitätsmanagement | Quality management | Studium | University education | Performance-Messung | Performance measurement | Produktqualität | Product quality |
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