In their shoes: co-creating value from deaf/hearing perspectives
Alexandra K. Abney, Allyn White, Kevin J. Shanahan and William B. Locander
| Year of publication: |
2017
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|---|---|
| Authors: | Abney, Alexandra K. ; White, Allyn ; Shanahan, Kevin J. ; Locander, William B. |
| Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 31.2017, 4/5, p. 313-325
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| Subject: | Co-creation | Service encounter | Service model | Vulnerability | Deaf | Transformative value | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Kundenwert | Customer value | Dienstleistungsmarketing | Services marketing | Dienstleistung | Services | Dienstleistungssektor | Service industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JSM-05-2016-0201 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011742684