Incorporating the "valued opinion of internal and external customer (VOICE)" for product quality improvement
Jitendra Sharma
| Year of publication: |
2018
|
|---|---|
| Authors: | Sharma, Jitendra Kumar |
| Published in: |
Indian journal of economics & business : IJEB. - New Delhi : Serials Publ., ISSN 0972-5784, ZDB-ID 2136804-1. - Vol. 17.2018, 2, p. 393-400
|
| Subject: | CDPD | QFD | VOICE | Voice of Customer | Internal and External Customer | Qualitätsmanagement | Quality management | Produktqualität | Product quality | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012650171