Increasing operational efficiency through improved customer service: process maintenance case
| Year of publication: |
2004
|
|---|---|
| Authors: | Auramo, Jaana ; Tanskanen, Kari ; Smaros, Johanna |
| Published in: |
International journal of logistics : research and applications. - Abingdon : Taylor & Francis, ISSN 1367-5567, ZDB-ID 14016059. - Vol. 7.2004, 3, p. 167-180
|