Increasing patient satisfaction : a new model development
Koichiro Otani; Yihao Deng; Brian Waterman; W. Claiborne Dunagan
| Year of publication: |
2014
|
|---|---|
| Authors: | Otani, Koichiro ; Deng, Yihao ; Waterman, Brian ; Claiborne Dunagan, W. |
| Published in: |
Health marketing quarterly. - Philadelphia, Pa. : Taylor & Francis, ISSN 0735-9683, ZDB-ID 639428-0. - Vol. 31.2014, 4, p. 370-382
|
| Subject: | ordinal logistic regression model | hospital care | patient satisfaction | survey data | Krankenhaus | Hospital | Patienten | Patients | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Zufriedenheit | Satisfaction | Regressionsanalyse | Regression analysis | Gesundheitsversorgung | Health care |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010472667