Index Policies for the Admission Control and Routing of Impatient Customers to Heterogeneous Service Stations
| Year of publication: |
2009
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|---|---|
| Authors: | Glazebrook, K.D. ; Kirkbride, C. ; Ouenniche, J. |
| Published in: |
Operations research : the journal of the Operations Research Society of America. - Linthicum, Md : INFORMS, ISSN 0030-364X, ZDB-ID 1233890. - Vol. 57.2009, 4, p. 975-989
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