Indonesian consumer complaint behavior based on ethnic groups and generations
Megawati Simanjuntak, Ilfia Shahirah
| Year of publication: |
2024
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|---|---|
| Authors: | Simanjuntak, Megawati ; Shahirah, Ilfia |
| Published in: |
Gadjah Mada international journal of business. - Yogyakarta, Indonesia : Faculty of Economics and Business, ISSN 1411-1128, ZDB-ID 2947129-1. - Vol. 26.2024, 2, p. 209-230
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| Subject: | complaint behavior | ethnicities | generations | Ethnische Gruppe | Ethnic group | Konsumentenverhalten | Consumer behaviour | Beschwerdemanagement | Complaint management | Indonesien | Indonesia | Generationengerechtigkeit | Intergenerational equity | Zielgruppe | Target group |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.22146/gamaijb.71143 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014536424