Industrialisation of the knowledge work : business and knowledge alignment

An industrialisation of knowledge intensive work can be observed when analysing the transformation of the information society. This means that knowledge work reached a maturity that it can be expressed in form of processes, semantics or rules. When applying a business process oriented view - where knowledge is required to perform certain tasks – such mechanism can be used to develop a so-called knowledge conveyer belt, where knowledge is provided to the knowledge worker in a similar way like material is provided on a production belt. This paper introduces a knowledge conveyer belt as a realisation framework for processoriented knowledge provision. This approach enables a business and knowledge alignment modelling mechanisms that keeps the “human in the loop”. Samples of projects are mentioned to show the applicability of this knowledge conveyer belt approach. -- Knowledge Management ; knowledge management processes ; service-oriented knowledge management ; knowledge-bus