Influence of strategic approach to BPM on financial and non-financial performance
Year of publication: |
2012
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Authors: | Hernaus, Tomislav ; Pejić Bach, Mirjana ; Vuks̆i´c, Vesna Bosilj |
Published in: |
Baltic journal of management. - Bingley : Emerald Group Publishing Limited, ISSN 1746-5265, ZDB-ID 2248722-0. - Vol. 7.2012, 4, p. 376-396
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Subject: | Prozessmanagement | Business process management | Performance-Messung | Performance measurement | Industrie | Manufacturing industries | Dienstleistungssektor | Service industry | Kroatien | Croatia |
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