Influence of substantive corporate social responsibility attribution on salespeople's value-based selling : a resource perspective
Year of publication: |
2024
|
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Authors: | Yan, Aimin ; Jiang, Biyun ; Zang, Zhimei |
Subject: | Corporate social responsibility | Value-based selling | Emotional exhaustion | Empathy | Customer incivility | Customer-initiated interpersonal justice | Corporate Social Responsibility | Emotion | Verkaufspersonal | Salespeople | Beziehungsmarketing | Relationship marketing | Verkauf | Selling | Arbeitsverhalten | Work behaviour | Unternehmensethik | Business ethics | Konsumentenverhalten | Consumer behaviour | B-to-B-Marketing | Business-to-business marketing | Kundenwert | Customer value |
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