How to influence the professional discretion of street-level bureaucrats : transformational leadership, organizational learning, and professionalization strategies in the delivery of social assistance
Year of publication: |
2022
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Authors: | Zhang, Huan ; Yang, Ling ; Walker, Robert ; Wang, Yean |
Published in: |
Public management review. - London : Routledge, ISSN 1471-9045, ZDB-ID 2094887-6. - Vol. 24.2022, 2, p. 208-232
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Subject: | organizational learning | Professional discretion | social assistance delivery | street-level bureaucrats | transformational leadership | Lernende Organisation | Learning organization | Führungsstil | Leadership style | Öffentliche Sozialleistungen | Social security benefits | Bürokratie | Bureaucracy |
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