Information and Communication Technologies in Tourism 1999 : Proceedings of the International Conference in Innsbruck, Austria, 1999

Online-Ressource (xii, 407 p)

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1 Knowledge Management in TourismUsing Data Mining in Analysing Local Tourism Patterns -- Towards Interactive Tourism: Capitalising on Virtual and Physical Value Chains -- Tourism as an Information Business: The Strategic Consequences of E-Commerce in Tourism for Business Travel -- Database Marketing as a Source of Competitive Advantage for the Hotel Industry -- 2 Changing Consumer Behaviour through IT -- Printing on Demand as a New Channel for Tourist Information -- Internet as a Marketspace: The Perception of the Consumers -- The Tourist as Value Creator on the Internet -- The Impact of the Internet on Consideration Sets: The Case of International Tourism Destinations -- The Impact of the Internet on the Information Search Process and Tourism Decision Making -- The Analysis of Demographic Profiles and Prospects of Internet Users in National Tourism Organisations: Case Study (Korean National Tourism Organisation) -- 3 Using IT to Support Consumer Choice and Skills -- Holiday Packages on the Web -- The Use of the Internet as a New Marketing Tool to Promote New Tourist Destinations in Asia: Case Study (Korean National Tourism Organisation) -- Matching Traveller Preferences to Destination and Product Characteristics: It’s All a Matter of Semantics -- Information Technology and Tourism Education in Australia: An Industry View of Skills and Qualities Required in Graduates -- 4 Engineering Tourism Applications -- A General Data Model for Tourism Information Systems -- Modelling of an Electronic Tourism Market -- An Architecture for a Distributed Travel Reservations System -- Measuring Tourism Consumer Behaviour Using ESCAPE: A Multimedia Interview Engine for Stated Choice and Preference Experiments -- A Speech-to-Speech Translation Based Interface for Tourism -- Hotel Reservation Systems on the Internet: Custom Design vs. Standard Software. -- 5 The Empowerment of SMEs through IT -- The Cost and Benefits of Information Technology and the Internet for Small and Medium-Sized Tourism Enterprises -- Distributing B&Bs Accommodation in York, UK: Advantages and Developments Emerging through the Internet -- Comparing Operating Ratios for Small and Medium Hotel and Restaurant Businesses: A Decision Support System Using Internet Technology -- A Comparative Study of ICT, Tourism and Hospitality SMEs in Europe -- Distribution of Danish Holiday Cottages via the Internet/WWW -- Electronic Invoicing for a Hotel Management Computer Network System -- From Intra-Regional Competition Towards Intra-Regional Cooperation in Tourism: The Concept of Tele-Cooperation and Virtual Enterprises in the Regional Tourism Business -- 6 Using IT for Hospitality Management -- Factors Affecting the Contribution of Information Technology in the Hospitality Industry -- The Productivity Paradox and the Hospitality Industry -- The Future Is Feminine: Gender Issues and Information Systems in Hospitality and Tourism -- 7 Using IT to Redesign Travel Distribution -- Combinatorial Optimisation Based Decision Support System for Trip Planning -- User Interfaces in Information and Reservation Systems: Classification and Development Issues -- The Airtours Cruise Intranet: Streamlining the Distribution of Information, Knowledge and Money -- 8 Destination Marketing Systems and IT Developments -- Emerging Technologies and their Role in Developing a Marketing Information System for Tourism and Hospitality Products -- The New Extranet in the Norwegian Tourism Industry -- The use of internet and intranet in American convention and visitors bureaus: Local Urban Tourism SMTE’s and ICT -- Networking for Growth and Digital Business -- Publishing Tourism Statistics and Market Intelligence on the Internet -- Destination Marketing System Strategies: Refining and Extending an Assessment Frame-Work.

10.1007/978-3-7091-6373-3 [DOI]

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