Information holds the key

Reports on how one company transformed its performance over a period of nine years by its use of quality costing and quality control techniques. Concentrates mainly on the company′s evaluation of warranty costs and on the implementation of a manufacturing resource planning programme.

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Year of publication:	1992
Authors:	Knock, Allan
Published in:	The TQM Magazine. - MCB UP Ltd, ISSN 1758-6887, ZDB-ID 2024492-7. - Vol. 4.1992, 2
Publisher:	MCB UP Ltd
Subject:	Cost of quality \| Manufacturing \| Quality control \| Zero defects

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Type of publication:	Article
Type of publication (narrower categories):	research-article
Language:	English
Other identifiers:	10.1108/09544789210034275 [DOI]
Source:	Other ZBW resources

Persistent link: https://www.econbiz.de/10015033275