How informational-based readiness and social influence affect usage intentions of self-service stores through different routes : an elaboration likelihood model perspective
Chih-Jou Chen, Pei-Hsuan Tsai and Jia-Wei Tang
| Year of publication: |
2022
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| Authors: | Chen, Chih-Jou ; Tsai, Pei-Hsuan ; Tang, Jia-Wei |
| Published in: |
Asia Pacific business review. - London [u.a.] : Routledge, Taylor & Francis Group, ISSN 1743-792X, ZDB-ID 2072350-7. - Vol. 28.2022, 3, p. 380-409
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| Subject: | customer readiness | elaboration likelihood model | informational-based readiness | Self-service stores | self-service technologies | social influence | Selbstbedienung | Self-service | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Innovationsakzeptanz | Innovation adoption |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/13602381.2021.1872912 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013358757