Infrastructure and core QM, human resource results and customer satisfaction : the case of Iranian auto-industry part suppliers
Year of publication: |
2016
|
---|---|
Authors: | Yazdani, Bita ; Attafar, Ali ; Shahin, Arash ; Kheradmandnia, Manouchehr |
Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 18.2016, 1, p. 78-98
|
Subject: | infrasturcture and core QM | HR results | customer satisfation | PLS | Iran | Kundenzufriedenheit | Customer satisfaction |
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