Innovation and strategy - An innovative framework for health care performance measurement
| Year of publication: |
1999
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|---|---|
| Authors: | Lim, Puay Cheng ; Tang, Nelson K.H. ; Jackson, Peter M. |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 9.1999, 6, p. 423-433
|