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Measuring the maturity of service supply chain process : a new framework
Balouei Jamkhaneh, Hadi, (2020)
The new concept of quality in the digital era : a human resource empowerment perspective
Balouei Jamkhaneh, Hadi, (2022)
Assessing sustainable tourism development through service supply chain process maturity and service quality model
Balouei Jamkhaneh, Hadi, (2023)