Innovation in Learning : How the Danish Leadership Institute developed 2,200 managers from Fujitsu Services from 13 different countries

Purpose – The paper aims to look at how the Danish Leadership Institute facilitated the programme Innovation in Learning in Fujitsu Services during a three‐year period. Design/methodology/approach – The paper examines how the Danish Leadership Institute developed 2,200 managers from Fujitsu Services from 13 different countries. Findings – This case story reveals: how highly focused one‐day interventions can create immediate impact in managers' performance; the effect of a management development initiative for 2,200 managers throughout Europe; how multinational development initiatives can be implemented to address directly both global and local issues; and, finally, how 100 per cent tailored learning solutions were used. Originality/value – The paper provides useful information for those wanting to improve managers' performance.