Innovation in property management

Purpose – The purpose of this paper is to examine innovation in the context of property and asset management (PAM) and define a clear interpretation of the term that can be applied generally. Second to propose an organisational framework in which stakeholders in PAM can behave more innovatively. Design/methodology/approach – The paper takes the form of a literature review and application of third party research. Findings – There is a clear need for stakeholders to behave innovatively. Innovation is primarily cultural and is disruptive by design which is uncomfortable for a mature industry like PAM. Research limitations/implications – This is an examination of existing literature and research. It sets up a need for empirical research on the behaviour of PAM stakeholders. Practical implications – PAM stakeholders need to change their culture to enable innovation to flourish. Originality/value – There is little published research on PAM.