Inspire! : how to keep your customers when your competitors can't
Year of publication: |
2009
|
---|---|
Authors: | Champy, James |
Publisher: |
Harlow [u.a.] : Financial Times Prentice Hall |
Subject: | Kundenmanagement | Kundenbindung | Marketing | Wettbewerbsstrategie | Customer relations | Customer loyalty |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Sindell, Kathleen, (2001)
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Handbook of services marketing and management
Swartz, Teresa, (2000)
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Handbook on the experience economy
Sundbo, Jon, (2013)
- More ...
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Reengineering im Management : die Radikalkur für die Unternehmensführung
Champy, James, (1995)
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X-engineering the corporation : reinvent your business in the digital age
Champy, James, (2002)
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Reengineering management : the mandate for new leadership
Champy, James, (1995)
- More ...