An integrated approach for service quality and effectiveness immprovement with a case study in the recycling pavilion service process of Isfahan municipality
Arash Shahin, Ali Attafar and Monireh Samea
| Year of publication: |
2012
|
|---|---|
| Authors: | Shahin, Arash ; Attafar, Ali ; Samea, Monireh |
| Published in: |
Measuring business excellence : the journal of organizational performance management. - Bingley : Emerald Group Publ., ISSN 1368-3047, ZDB-ID 2038133-5. - Vol. 16.2012, 3, p. 84-99
|
| Subject: | Kommunale Abfallwirtschaft | Municipal waste management | Kreislaufwirtschaft | Recycling | Kundenservice | Customer service | Dienstleistungsqualität | Service quality | Iran |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009671258