Integrated logistics: achieving logistics performance improvements

Presents the results of a recent survey of logistics executives concerning their perceptions regarding integrated logistics. Focuses discussion on an assessment of the current level of implementation of the integrated logistics concept among US firms and provides support for a relationship between integration and logistical performance improvements. Reveals that the results have significant managerial implications as more organizations place emphasis on supply chain management, and that internal and external integration are necessary to facilitate channel‐wide linkages and enhance channel efficiency.