Integrating Kano's model in the planning matrix of quality function deployment
| Year of publication: |
2000
|
|---|---|
| Authors: | Tan, K.C. ; Shen, X.X. |
| Published in: |
Total quality management. - Abingdon, Oxfordshire : Carfax Publ., ISSN 0954-4127, ZDB-ID 10416997. - Vol. 11.2000, 8, p. 1141-1152
|