Integrating process improvement, ISO 9000 and TQM in SITA Research and Development
| Year of publication: |
1997
|
|---|---|
| Authors: | Thelen, Mary J. |
| Published in: |
The TQM magazine : the international bi-monthly for total quality management. - Bradford : Emerald, ISSN 0954-478X, ZDB-ID 10941800. - Vol. 9.1997, 4, p. 265-269
|