Integrating the critical success factor method into the business process outsourcing decision
| Year of publication: |
2010
|
|---|---|
| Authors: | Cozzens, Susan ; Gatchair, Sonia ; Kang, Jongseok ; Kim, Kyung-Sup ; Lee, Hyuck Jai ; Ordonez, Gonzalo ; Porter, Alan |
| Published in: |
Technology analysis & strategic management. - Abingdon, Oxfordshire : Routledge, Taylor & Francis, ISSN 0953-7325, ZDB-ID 321382. - Vol. 22.2010, 3, p. 339-361
|