Integration of E-CRM in Healthcare Services: A Framework for Analysis
| Year of publication: |
2007
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|---|---|
| Authors: | Burr, L. ; Patterson, R. ; Rolland, E. ; Ward, K. |
| Published in: |
International journal of e-business research : an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1548-1131, ZDB-ID 22017355. - Vol. 3.2007, 2, p. 1-12
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