Integration of E-CRM in Healthcare Services : A Framework for Analysis
Year of publication: |
2013
|
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Authors: | Patterson, Raymond ; Rolland, Erik ; Ward, Keith ; Burr, L.C |
Publisher: |
[S.l.] : SSRN |
Subject: | Gesundheitsversorgung | Health care | Beziehungsmarketing | Relationship marketing | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | Electronic Commerce | E-commerce |
Description of contents: | Abstract [papers.ssrn.com] |
Extent: | 1 Online-Ressource |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | In: International Journal of E-Business Research (IJEBR) Volume 3, Issue 2. Copyright © 2007. 12 pages Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments June 1, 2006 erstellt Volltext nicht verfügbar |
Source: | ECONIS - Online Catalogue of the ZBW |
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