Intelligent automation, service robots, and AI : the service revolution is in full swing
Werner H. Kunz, Jochen Wirtz, and Stefanie Paluch
| Year of publication: |
2023
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|---|---|
| Authors: | Kunz, Werner H. ; Wirtz, Jochen ; Paluch, Stefanie |
| Published in: |
Contemporary Trends in Marketing : Problems, Processes and Prospects. - Cham : Springer Nature Switzerland, ISBN 978-3-031-36589-8. - 2023, p. 93-110
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| Subject: | Artificial Intelligence | ChatGPT | Ethics, Service Revolution | Intelligent Automation | Metaverse | Service Robots | Künstliche Intelligenz | Artificial intelligence | Automatisierung | Automation | Roboter | Robot | Dienstleistung | Services | Dienstleistungssektor | Service industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Other identifiers: | 10.1007/978-3-031-36589-8_6 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014338924