Interactive mechanisms to improve service innovation among sports clubs : a consumer perspective
| Year of publication: |
2023
|
|---|---|
| Authors: | Behnam, Mohsen ; Sato, Mikihiro ; Baker, Bradley J. ; Jalili, Mahdiyeh |
| Published in: |
Journal of sport management : the official journal of the North American Society of Sport Management. - Champaign, Ill. : Human Kinetics Publ., ISSN 0888-4773, ZDB-ID 1052907-X. - Vol. 38.2024, 1, p. 26-39
|
| Subject: | consumer engagement | interactivity | openness | service-dominant logic | value co-creation | Service-Dominant Logic | Service-dominant logic | Kundenintegration | Customer integration | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Betriebliche Wertschöpfung | Value creation | Sportorganisation | Sport organization | Dienstleistungsmarketing | Services marketing | Marketingtheorie | Marketing theory |
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