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Leading successful innovation in local public services
Svara, James H., (2013)
Die Gestaltung kommunalen Wettbewerbs : Strategien in den USA, Großbritannien und Neuseeland
Wegener, Alexander, (2002)
Subventionskontrolle : Ziele - Methoden - internationale Erfahrungen
Thöne, Michael, (2003)
Internal and external antecedents of process innovation : a review and extension
Walker, Richard M., (2014)
The<scp>Expectancy‐Disconfirmation</scp>Model and Citizen Satisfaction with Public Services : A Meta‐analysis and an Agenda for Best Practice
Zhang, Jiasheng, (2021)
The Motivations for the Adoption of Management Innovation by Local Governments and its Performance Effects
Andrews, Rhys, (2021)