Internal Investigations : A Basic Guide Anyone Can Use

The book provides a simple but effective method for carrying out reliable and defensible internal investigations. This easy-to-use guide offers anyone asked to conduct such an investigation a working set of standards, set out in a BASIC approach that follows five main steps: Beginning the Investigation, Assessing the Issues, Substantiating the Claims, Investigating the Implications, and Communicating the results. Using the BASIC approach, all senior employees and associates will be able to to develop an important new skills-set that will help them conduct a credible internal investigation, as and when required.

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Year of publication:	2009 ; 1st ed.
Authors:	Pickett, K. H. Spencer
Other Persons:	Pickett, K. H. Spencer (contributor)
Publisher:	Chichester, West Sussex, England : Wiley
Description of contents:	Table of Contents [external.dandelon.com]

Extent:	1 online resource (215 pages)
Type of publication:	Book / Working Paper
Language:	English
Notes:	Description based on publisher supplied metadata and other sources. Internal Investigations; Contents; 1 The context; 1.1 Why investigations?; 1.2 Investigate what?; 1.3 The line manager's role; 1.4 A Basic standard; 1.5 Using the Basic standard; 1.6 To close; Basic guidance; 2 Corporate accountability; 2.1 Why accountability?; 2.2 Links to governance; 2.3 The outline TOR; 2.4 Focusing on results; 2.5 How big is the issue?; 2.6 Complaints; 2.7 Staff discipline; 2.8 Fraud; 2.9 Health and safety; 2.10 Breach of procedure; 2.11 Whistleblowing; 2.12 To close; Basic guidance; 3 Initial planning; 3.1 Why planning?; 3.2 Fact finding; 3.3 The quick fix 3.4 Setting the detailed TOR3.5 Locating hot spots; 3.6 Establishing tasks; 3.7 The sponsor; 3.8 Appointing the lead investigator; 3.9 Other roles and responsibilities; 3.10 Resources; 3.11 Access rights; 3.12 Planning and control; 3.13 Publicity; 3.14 A short example; 3.15 To close; Basic guidance; 4 Basic fieldwork; 4.1 Why fieldwork?; PART 4.I ASCERTAINING THE ISSUES; 4.2 Considering the issues in more detail; 4.3 Understanding the processes and operations; 4.4 Practical examples; 4.5 Diary of the investigation; 4.6 Exploring Example 10; 4.7 Moving to the next stage PART 4.II SUBSTANTIATING THE CLAIMS4.8 Considering claims; 4.9 What is good evidence?; 4.10 Sources of evidence; 4.11 Dirty tricks?; 4.12 Using samples; 4.13 Setting an aim for the exercise; 4.14 Further practical examples; 4.15 Rules of evidence; 4.16 Establishing the context; 4.17 Exploring Example 10; 4.18 Moving to the next stage; PART 4.III INFERRING THE IMPLICATIONS; 4.19 Getting to the implications; 4.20 What about politics?; 4.21 The Evidence 'C' Scale; 4.22 Other considerations; 4.23 Further practical examples; 4.24 Exploring Example 10; 4.25 To close; Basic guidance 5 Basic fieldwork tools - interviewing5.1 Why interviewing?; 5.2 Four dimensions of rapport; 5.3 Open forum inquiry panels; 5.4 Interviews and the Basic model; 5.5 Preparing the interview; 5.6 More on structure; 5.7 Getting results; 5.8 Exploring Example 10; 5.9 Is it that easy?; 5.10 To close; Basic guidance; 6 Communicating results; 6.1 Why communications?; 6.2 Types of reports; 6.3 Structuring the report; 6.4 Timeline of events; 6.5 The investigator's opinion; 6.6 Recommendations; 6.7 Recommending better internal controls; 6.8 Risk management; 6.9 Exploring Example 10; 6.10 To close Basic guidance7 Quality assurance; 7.1 Why quality assurance?; 7.2 Ensuring consistency; 7.3 Establishing a Basic approach; 7.4 Quality assurance checklists; 7.5 Standardised documentation; 7.6 It's basically simple; 7.7 To close; 8 Beyond basics; 8.1 Why a risk management culture?; 8.2 Risk scanning; 8.3 Establishing conduct; 8.4 Establishing controls; 8.5 Corporate reputation; 8.6 To close; Index
ISBN:	978-0-470-74310-2 ; 978-0-470-77968-2 ; 0-470-77968-3 ; 978-1-282-68674-8 ; 978-0-470-77968-2
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10015569171