Internal structure of service organizations : from multi-activity financial institutions to network structure hotels
Year of publication: |
2014
|
---|---|
Authors: | Yu, Ming-miin ; Chen, Li-Hsueh |
Published in: |
Managing service productivity : using frontier efficiency methodologies and multicriteria decision making for improving service performance. - Berlin, Heidelberg [u.a.] : Springer, ISBN 978-3-662-43436-9. - 2014, p. 191-212
|
Subject: | Data-Envelopment-Analyse | Data envelopment analysis | Organisationsstruktur | Organizational structure | Finanzdienstleistung | Financial services | Hotellerie | Hotel industry |
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