International Fare in consumer satisfaction and complaining behavior : papers from the 7. Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior ; the Univ. of Tennessee, Knoxville, Tenn., oct. 17 - 19 1982

New Findings on consumer satisfaction and complaining : papers from the 5. Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior ; St. Louis, Miss. nov. 6 - 8, 1980

Hunt, H. Keith, (1982)

Conceptual and empirical Contributions to consumer satisfaction and complaining behavior : papers from the 6. Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior ; Indiana Univ., Bloomington, Ind. oct. 1 -2, 1981

Hunt, H. Keith, (1982)

New Dimensions of consumer satisfaction and complaining behavior : papers from the 3. Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior ; Chicago, Ill. oct. 5 - 7, 1978

Hunt, H. Keith, (1979)