Internet banking loyalty: evaluating the role of trust, satisfaction, perceived risk and frequency of use
| Year of publication: |
2011
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|---|---|
| Authors: | Aldas-Manzano, Joaquin ; Ruiz-Mafe, Carla ; Sanz-Blas, Silvia ; Lassala-Navarre, Carlos |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 31.2011, 7, p. 1165-1191
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