Interpersonal relationship, service quality, seller expertise : how important are they to adolescent consumers?
Wendy W. N. Wan; Chung-Leung Luk; Kim-Shyan Fam; Peiguan Wu; Cheris W. C. Chow
| Year of publication: |
2012
|
|---|---|
| Authors: | Wan, Wendy W. N. ; Luk, Chung-leung ; Fam, Kim-Shyan ; Wu, Peiguan ; Chow, Cheris W. C. |
| Published in: |
Psychology & marketing. - Hoboken, NJ : Wiley Blackwell, ISSN 0742-6046, ZDB-ID 226933-8. - Vol. 29.2012, 5, p. 365-377
|
| Subject: | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Soziale Beziehungen | Social relations | Jugendliche | Youth | Sozialpsychologie | Social psychology |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009547316